Ask your bank to pay particular bills out of your account
Use this letter when you need to ask your bank to pay particular bills out of your account from money you have paid in.
Ask your energy supplier to accept affordable payments
Use this letter to help you negotiate with your electricity or gas supplier to agree payments you can afford to cover your current energy bills and repayments on the energy debt you owe.
Ask your mortgage lender for a breakdown of account
Use this letter when asking your lender for a breakdown of the balance they are claiming that you owe.
Ask your mortgage lender not to pursue the mortgage shortfall
Use this letter where your house was sold more than six years ago and you were first contacted by the lender after 11 February 2000.
Ask your mortgage lender to accept a full and final settlement offer of payment
Use this letter to help you negotiate a full and final settlement offer with your lender. This is a type of offer where you ask the lender to accept part of the amount you owe and write off the rest.
Ask your mortgage lender to write off your debt
Use this letter to ask your mortgage lender to consider writing off the debt.
C
Cancel your existing debt management plan
Cancel your existing debt management plan
Complain about a bailiff overcharging you
Use this letter to tell the bailiffs that they have added more fees to your debt than the law allows.
We're here to support you
However you feel comfortable, we can help you make a plan to take control of your debt.