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Extra support

We know that money worries can have an impact on all areas of your life. We’re here to help you find solutions to your debt. 

Our specialist advisers are trained to help people with extra support needs. Telling us about anything that makes it hard for you to manage your money, or talk to us about your debts, helps us give you the best advice.  

We never judge and have a range of ways we can help 

Read more about how we can help you

Support resources

If any of the extra support we provide aren’t suitable for you, here are some helpful links to organisations that you may be able to provide the right support for you. 


A mental health charity. They offer support and advice to anyone experiencing a mental health problem. They also provide specific advice on how mental health can affect your financial situation. 

Citizens Advice 

A network of independent charities. They provide free, independent, and confidential advice on financial issues, legal matters, and other concerns. 


Samaritans is a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. They provide confidential support for people experiencing feelings of distress or despair, including those that could be related to financial difficulties. 

Pension tracing service 

Helps you find lost pension benefits by providing information on contact details for workplace or personal pension schemes. 


Have a useful benefits calculator and can help you find a grant. 


Help provide specialist housing advice including things like homelessness, eviction, and property repossession.