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Complaints and problems

If you have money problems and need to complain it can seem challenging. But there are lots of options for taking action. Find out more about your rights and what you can do.

Cost of living

It can be hard to make ends meet as the cost of living is high at the moment. There are lots of things you can do to make things easier. Find out more about your options.

Court action

Going to court for debt can be frightening, but court action often helps you get things sorted out. Find out more about your rights and what you can do.

Credit score problems

It can be hard if you have a low credit score and can’t raise money to buy what you need. But there may be ways to improve things. Find out more about what you can do to raise your credit rating.

Dealing with bailiffs

Dealing with bailiffs can sometimes seem frightening, but there are legal limits on what action they can take. Find out more about your rights and what you can do.

Dealing with your creditors

Dealing with creditors can be challenging, but there are legal limits on what action they can take. Find out more about your rights and what you can do.

Debt solutions

Being in debt can be worrying, but there are lots of ways you can sort things out. Find out more about the different solutions available to you.

Debt with extra rules

Some debts have rules that affect how you have to deal with them. Sometimes this can seem complicated, but it doesn’t have to be. Find out more about your rights and what you can do.

Household bills

Many people struggle with household bills at some point during their lives. There are lots of things you can do to make things easier. Find out more about the options available.

Housing

Our homes are important to us and problems with housing are worrying. But whatever situation you are in, you can usually get some help. Find out more about your rights and what you can do.

Insolvency

If you are insolvent it means you can’t pay your debts. This can seem scary, but often it’s a chance for a fresh start. Find out more about dealing with insolvency and taking back control of your finances.

Life events

Everyone experiences difficult life events sometimes. If these also affect our finances it can be particularly challenging. Find out more about help available when things get hard.

Time limits for debts

If you owe money there might be a limit on how long a creditor can chase you for repayment. Find out more about which time limits apply to which debts.