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Sample Letter

Complain to a bailiff company (sole name)

Use this letter when you are unhappy about the way a bailiff has behaved and you want to complain to them about their actions. Send a copy of the letter to the individual bailiff as well as the bailiff’s company. Contact us for advice before using this letter.

You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.

  • Fill in your contact details, account number and any extra information you want to include in the grey shaded areas.
  • Today’s date will be added automatically.
  • Sign each letter and enclose a copy of your budget if needed.

Letter in joint names

You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.

Change to joint version
You need to include the organisation name.
Name of the organisation you are writing toInclude the name of the person or creditor you are writing to.
You need to include their address.
Their address line 1Make sure you include the full address for the person or organisation. Don't forget the post code.
Their address line 2
Their address line 3
You need to include their postcode.
Their postcodeDon't forget their postcode.
You need to include your address.
Your address line 1Make sure you include your full address.
Your address line 2
Your address line 3
You need to include your postcode.
Your postcodeDon't forget your postcode.

4th December 2020

Dear Sir/Madam
Account No:
This field is required.
Your account or reference number|You will find your account or reference number on any paperwork from your creditor.
I would like to make a complaint against your company. The details are set out below.
This field is required.
Explain the details of your complaint. Make it clear whether you are complaining about the company, a particular bailiff or both. Set out the facts clearly and put things in date order if possible. Say what you are not happy with and what you want the bailiff company to do about it. Include a copy of any paperwork that you feel supports your complaint.
If you fail to resolve my complaint to my satisfaction, I will have no alternative but to take my complaint to
This field is required.
Enter the name of the creditor here
and the
This field is required.
Enter the name of ombudsman or trade association here|Put here the name of the relevant ombudsman or trade association. For example, the Local Government Ombudsman or the Civil Enforcement Association. If you are not sure, contact us for advice.
.
I look forward to hearing from you.
You need to include your name(s).
Include your full name