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Sample Letter

Complain about a bailiff overcharging you (sole name)

Use this letter to tell the bailiffs or High Court Enforcement Officers that they have added more fees to your debt than the law allows. Make sure you get a breakdown of their fees and get advice about what the law allows them to charge first. Contact us for advice before using this letter.

You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.

  • Fill in your contact details, account number and any extra information you want to include in the grey shaded areas.
  • oday’s date will be added automatically.
  • Sign each letter and enclose a copy of your budget if needed.

Letter in joint names

You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.

Change to joint version
You need to include the organisation name.
Name of the organisation you are writing toInclude the name of the person or creditor you are writing to.
You need to include their address.
Their address line 1Make sure you include the full address for the person or organisation. Don't forget the post code.
Their address line 2
Their address line 3
You need to include their postcode.
Their postcodeDon't forget their postcode.
You need to include your address.
Your address line 1Make sure you include your full address.
Your address line 2
Your address line 3
You need to include your postcode.
Your postcodeDon't forget your postcode.

4th December 2020

Dear Sir/Madam
Account No:
This field is required.
Your account or reference number|You will find your account or reference number on any paperwork from your creditor.
I am writing to you about my
This field is required.
Put the type of debt here
with the above account number and the breakdown of the fees that you have sent me.
This field is required.
Include details of the actions that the bailiffs or High Court Enforcement Officers have taken so far and how much they have added to your debt in fees and charges.
Under The Taking Control of Goods (Fees) Regulations 2014, the amount you should have charged me was £
This field is required.
Set out here how much the charges should be|If you do not know the amount you should have been charged, contact us for advice.
.
I am making a formal complaint that you have overcharged me by £
This field is required.
Amount|Put how much you think has been overcharged here. If you do not know how much you have been overcharged, contact us for advice.
. If you think that my calculation is incorrect, please explain why. Otherwise, please
This field is required.
State here what you want the bailiffs to do to put things right|Tell the bailiff whether you want them to refund the amount or remove the amount from your total debt.
by
This field is required.
Include a date 14 days from today's date
.
Unless you can explain why you think that my calculation is incorrect, or you refund/remove the fees that have been incorrectly added, I will take this complaint to the
This field is required.
Name of ombudsman or trade association|Put here the name of the relevant ombudsman or trade association. For example, the Local Government Ombudsman or the Civil Enforcement Association. If you are not sure, contact us for advice.
.
I am sending a copy of this letter to
This field is required.
Put the name of the creditor here
.
I look forward to hearing from you.
Yours faithfully
You need to include your name(s).
Include your full name