Skip to content

Sample Letter

Cancel your existing debt management plan (sole name)

Use this letter to cancel your debt management plan with your existing provider. Ask the company to return your payments and/or deposit. You can find information about how to use this letter in our fact sheet Debt management plans (DMPs) - changing your provider.

You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.

  • Fill in your contact details, account number and any extra information you want to include in the grey shaded areas.
  • Today’s date will be added automatically.
  • Sign each letter and enclose a copy of your budget if need

Letter in joint names

You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.

Change to joint version
You need to include the organisation name.
Name of the organisation you are writing toInclude the name of the person or creditor you are writing to.
You need to include their address.
Their address line 1Make sure you include the full address for the person or organisation. Don't forget the post code.
Their address line 2
Their address line 3
You need to include their postcode.
Their postcodeDon't forget their postcode.
You need to include your address.
Your address line 1Make sure you include your full address.
Your address line 2
Your address line 3
You need to include your postcode.
Your postcodeDon't forget your postcode.

4th December 2020

Dear Sir/Madam
Account No:
This field is required.
Your account or reference numberYou will find your account or reference number on any paperwork from your creditor.
I have been in touch with National Debtline who has advised me that they are able to offer me a debt management plan free of charge, enabling all of my available income to be distributed to my creditors. I am therefore writing to inform you that I no longer require your services and wish to cancel my plan with immediate effect.
Please provide a full breakdown of my account with you since it began, outlining all payments I have made, all creditor distributions and to whom they have been made. Please send this within 14 days of the date of this letter.
I also request a full refund of my
This field is required.
Deposit/first payment to youtell your debt management company what you woud like refunded
of £
This field is required.
Enter the amount you want refunded
which I made by
This field is required.
Cheque/direct debit
on
This field is required.
Date the payment was made
.
This field is required.
I am making this request as I feel that you have not provided the services that the Financial Conduct Authority's Consumer Credit sourcebook says you should. This includes the following. Failing to inform me of the outcome of the negotiations with my creditors. You did not inform me of the total cost of the agreement and the amount to be repaidOnly include this information if it applies to your situation.
Please send the payment to me at the address provided above, within 14 days of the date of this letter.
I look forward to hearing from you.
Yours faithfully
You need to include your name(s).
Include your full name