Cookies policy
When you visit the site we may store some information (commonly known as ‘cookies’) on your computer. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. A cookie helps you get the best out of the site and helps us to provide you with a more customised service.
The site uses cookies to measure site usage and to improve and update our content. You can manage these small files yourself and learn more about them from AllAboutCookies.org. You can block or erase cookies from your computer if you want to, but certain parts of the site are reliant on the use of cookies to operate correctly. They may not work correctly if you set your browser not to accept cookies. The list below shows all of the cookies that are set by this website and the third-party services we use. If you have any queries about these cookies or would like more information about them, email contactus@moneyadvicetrust.org.
Cookies for improving service
Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This is to ensure that the website is available when you want it and to help us understand what you want to use.
| Cookie | Description | Duration |
|---|---|---|
| CX_83366445 | This cookie is installed by SurveyMonkey. This cookie is used to determine if the embedded site collector popup should be shown. | 1 year |
| ep201 | These cookies are used to enable certain additional functionality and enable testing of new functionality from SurveyMonkey. | 30 min |
| ep203 | This cookie is used for account verification by SurveyMonkey, to mitigate account sharing. | 90 days |
| smcx_{{widget_id}}}_last_shown_at | smcx_{{widget_id}}_last_shown_at is dropped when a user is shown a popup invitation or widget or survey popup user interface, before any user interaction starts. It is used to prevent showing the same popup invitation or survey to the same browser instance after a user on that browser instance had already been given the opportunity to take the survey. Otherwise, in absence of special coding on the hosted website, users would be presented with the survey on every visit. | session |
| _ga | This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. | 2 years |
| _gid | This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form. | 1 day |
| _gat_UA-48592272-1 | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. | 1 minute |
| _hjFirstSeen | This is set by Hotjar to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions. | 30 minutes |
| inisoftwebchat | This is a randomly generated ID for the users chat to determine the state of the chat widget – is it opened or minimised or was it in Leave a message mode. The cookie is created when you view a page that has webchat enabled and is used so that the chat “follows you” as you move around the website. | The cookie is destroyed when you either finish the webchat or you close the browser. |
| _hjTLDTest | This cookie is set by Hotjar. This cookie: – Enables them to try to determine the most generic cookie path to use, instead of page hostname. – It means that cookies can be shared across subdomains (where applicable). – After this check, the cookie is removed. – Session duration | session |
| _hjid | This cookie is set by Hotjar. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID. | 1 year |
| _hjIncludedInPageviewSample | This cookie is set by Hotjar. This cookie is: – Set to determine if a user is included in the data sampling defined by your site’s pageview limit. – 30 minutes duration. -Boolean true/false data type | 2 minutes |
| _hjAbsoluteSessionInProgress | This cookie is set by Hotjar. This cookie is: – Used to detect the first pageview session of a user. – 30 minutes duration. – Boolean true/false data type | 30 minutes |
| _hjIncludedInSessionSample | This cookie is set by Hotjar. This cookie is: – Set to determine if a user is included in the data sampling defined by your site’s daily session limit. – 30 minutes duration. – Boolean true/false data type | 2 minutes |
| RequestVerificationToken_ | This is an anti-forgery cookie set by web applications built using ASP.NET MVC technologies. It is designed to stop unauthorized posting of content to the website, known as Cross-Site Request Forgery. It holds no information about the user and is destroyed on closing the browser. | Session |
| VISITOR_INFO1_LIVE | This cookie is set by Youtube to provide bandwidth estimations. | 6 months |
| YSC | This cookie is set by Youtube to store and track interactions. | session |
| _hjSessionUser_{{widget_id}}} | This cookie is set by Hotjar. This cookie is: – Used when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. | 2 years |
| _hjSession_{{widget_id}}} | This cookie is set by Hotjar. This cookie is: – Used to holds the current session data. This ensures that subsequent requests within the session window will be attributed to the same Hotjar session. | 30 minutes |
| _ga_E40VNG9K1C | This cookie is installed by Google Analytics. Used to persist session state. | 2 years |
| ‘utmb | This cookie is installed by Google Analytics. When a user views a page on your site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established | 30 minutes |
| ‘utma | This cookie is installed by Google Analytics. The cookie distinguishes between users and sessions. It it used to calculate new and returning visitor statistics. | 2 years |
| ‘utmt | This cookie is installed by Google Analytics. The cookie is used to throttle the request rate for the service – limiting the collection of data on high traffic sites. | 10 minutes |
| ‘utmz | This cookie is installed by Google Analytics. This cookie identifies the source of traffic to the site – so Google Analytics can tell site owners where visitors came from when arriving on the site. | 6 months |
| ‘utmc | This cookie is installed by Google Analytics. This this cookie operated in conjunction with the ‘utmb cookie to determine whether or not to establish a new session for the user. | End of Session |
| isCookiePolicyDismissed | This cookie is set to identify that the cookie pop up has been dismissed. | 1 year |
| ‘RequestVerificationToken_L3NlY3VyZWFjY2Vzcw2 | This cookie is used to help prevent unauthorised posting of content to the website. | Session |
| _ce.clock_data | This cookie is set by CrazyEgg. It stores the difference in time from the server’s time and the current browser. | 1 day |
| _ce.clock_event | This cookie is set by CrazyEgg. It prevents repeated requests to the Clock API. | 1 day |
| _ce.irv | This cookie is set by CrazyEgg. It prevents repeated requests to the Clock API. | Session |
| _ce.s | This cookie is set by CrazyEgg. It tracks a recording visitor session unique ID, tracking host and start time | 1 year |
| _clck | This cookie is set by Clarity. It is used for analytics. It remembers the Clarity User ID and preferences, unique to that site is attributed to the same user ID. | 1 year |
| _clsk | This cookie is set by Clarity. It is used for analytics. It connects multiple page views by a user into a single Clarity session recording. | 6 hours |
| _fbp | This cookie is set by Facebook/Meta. It is used for marketing and analytics. | 3 months |
| _gcl_au | This cookie is set by Google. It is used for advertising and analytics. | 3 months |
| _rdt_uuid | This cookie is set by Reddit. It is used for advertising and analytics. | 3 months |
| AEC | This cookie is used by Google advertising to detect spam. | 6 months |
| ANONCHK | This cookie is set by Clarity. It is used for analytics and advertising. Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn’t use ANID and so this is always set to 0. | Session |
| ar_debug | This cookie is used by DoubleClick for advertising. | 1 month |
| ASP.NET_SessionId | This cookie is used to deliver web pages. | Session |
| cebs | This cookie is set by CrazyEgg for analytics. | Session |
| cebsp_ | This cookie is set by CrazyEgg for analytics. | Session |
| CLID | This cookie is set by Clarity. It is used for analytics. It identifies the first-time Clarity saw this user on any site using Clarity. | 1 year |
| MR | This cookie is set by Clarity. It is used for analytics. Indicates whether to refresh the MUID cookie. | 7 days |
| MUID | This cookie is set by Clarity. It identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. | 13 months |
| NID | This cookie is set by Google for remembering personal preferences, e.g. preferred language. | 6 months |
| receive-cookie-deprecation | This cookie is set by Google. It is used for advertising and analytics. | 6 months |
| SM | This cookie is set by Clarity. It is used for analytics, analytics and operational purposes. Used in synchronizing the MUID cookie across Microsoft domains. | Session |
| SOCS | This cookie is set by Google to store cookie preferences. | 13 months |
| test_cookie | This cookie is set by Google. It is used for advertising and analytics. | 15 minutes |
| AID | This cookie is set by Google. It is used for advertising and analytics. | 25 weeks |
| APISID | This cookie is set by Google. It is used for advertising and analytics. | 1 year |
| DSID | This cookie is set by Google DoubleClick. It is used to identify a logged in user on non-Google sites and to store user preferences regarding ad personalization. | 2 weeks |
| HSID | This cookie is set by Google to provide fraud prevention. | 2 months |
| IDE | This cookie is set by Google DoubleClick. It is used to provide ad delivery or retargeting. | 1 month 20 days |
| PHPSESSID | This is a session cookie that is used to identify a user’s session on a website. It is commonly used in PHP-based web applications to store a unique identifier for a user’s session on the server | Session |
| SAPISID | This cookie is set by Google to display personalized advertisements on Google sites, based on recent searches and previous interactions. | 1 year |
| SEARCH_SAMESITE | This cookie is set by Google lets servers specify whether/when third-party cookies are sent. | 25 weeks |
| SID | This cookie is set by Google, contains digitally signed and encrypted records of a user’s Google Account ID and most recent sign-in time. | 25 weeks |
| SIDCC | This cookie is set by Google. It is a security cookie that protects the user data from unauthorised access. | 1 day |
| SSID | This cookie is set by Google. It is used to play YouTube videos embedded on the website. | 1 month |
| __Secure-1PAPISID | This cookie is a secure persistent cookie, typically associated with Google services. | 1 month |
| __Secure-1PSID | This cookie is used for targeting purposes to build a profile of the website visitor’s interests in order to show relevant and personalised Google advertising. | 1 month |
| __Secure-1PSIDCC | This cookie is a secure persistent cookie, typically associated with Google services. | 1 day |
| __Secure-1PSIDTS | This cookie is a secure persistent cookie, typically associated with Google services. | 1 day |
| __Secure-3PAPISID | This cookie is set by Google. It is used to deliver more relevant ads for you and your interests. | 1 month |
| __Secure-3PSID | This cookie is set by Google. Builds a profile of website visitor interests to show relevant and personalized ads through retargeting. | 1 month |
| __Secure-3PSIDCC | This cookie is a targeting cookie employed to create a user profile and display relevant and personalized Google Ads to the user. | 1 day |
| __Secure-3PSIDTS | This cookie is a secure persistent cookie, typically associated with Google services. | 1 day |
| __Secure-ENID | by Google to prevent fraudulent login attempts. | |
| c_user | This cookie is set by Facebook, contains the user ID of the currently logged in user. | 1 year |
| csrf_token | This cookie is set by Reddit. It is used to store a unique, secret, and unpredictable value that is generated by the server-side application and shared with the client. | Session |
| csv | This cookie is set by Reddit. | 1 year |
| datr | This cookie is used when a web browser accesses Facebook, and helps Facebook identify suspicious login activity and keep users safe. | 1 year |
| dpr | This cookie is set by Facebook, helps to record the dimensions of your screen and windows so that we can render our sites and apps correctly. | 1 week |
| edgebucket | This cookie is set by Reddit. Targeted advertising. | 1 year 1 month |
| locale | This cookie is set by Facebook. This cookie contains the display locale of the last logged in user on this browser. This cookie appears to only be set after the user logs out. | 1 day |
| loid | This cookie is set by Reddit. Targeted advertising. | 1 year 1 month |
| presence | This cookie is set by Facebook. It is used to contain the user’s chat state. | Session |
| rdt | This cookie is set by Reddit. | Session |
| sb | This cookie is set by Facebook. It is used to store browser details. | 1 year 1 month |
| session_tracker | This cookie is set by Reddit, allow websites to remember users within a website when they move between web pages | Session |
| wd | This cookie is set by Facebook, read screen resolution. | 1 day |
| xs | This cookie is set by Facebook, store a unique session ID. | 1 year |
| wordpress_test_cookie | This cookie is set by WordPress. | Session |
| wp-settings-time-2 | This cookie is set by WordPress. This session cookie is used by the website software we use to help manage site pages. This cookie expires when you close your browser. | 1 year |
| wp_lang | This cookie is set by WordPress which is a session cookie and will store the language key of the selected language. | Session |
| 1P_JAR | This cookie is set by Google. It is used to provide ad delivery or retargeting. | 1 month |
| smcx_212314831_last_shown_at | This cookie is set by WordPress. | Session |
| region | This cookie is set to define the user’s region/country | 1 year |
For further details on the cookies set by Google Analytics, please refer to the Google Code website.