0808 808 4000 Get help now
We're working with HSBC to help you get the support you need
Support from National Debtline
National Debtline and HSBC are here to help you get a fresh start with your finances.
We're National Debtline, an independent debt advice charity. We've been helping people in the UK with debt for over 30 years. We know being in debt can be hard to deal with. That's why we're here to help.
Our service is always free and our advisers give impartial, non-judgmental debt advice.
We know every situation is different. We can help in a way that suits you.
Whether you want to talk it through on the phone, get advice via our web chat, or get your own tailored advice 24/7 through our My Money Steps, we're here when you need us.
We won't share what you tell us with HSBC - you can always speak to us in confidence.
Getting extra help if you need it
Emergency situations
Get advice straightaway if you are at immediate risk of losing your home, essential services, or goods, such as your car.
  • Webchat with an adviser, Monday to Friday 9am-8pm and on Saturdays 9.30am-1pm.
  • Call us on 0808 808 4000 anytime between Monday to Friday 9am-8pm and on Saturdays 9.30am-1pm.
  • Read more about emergency debt advice if our phone and webchat services aren't open.
Sharing your information
If you have a personal, health or other issue that is making it harder to manage your finances, you can tell us.
If you tell us, it could help us to provide you with a better service. We'll also keep the information confidential.
Need extra support?
We work with other organisations who can provide extra support depending on your circumstances. Read more about getting extra support.
Cost of living
We know this is an anxious time for a lot of people, millions of households are finding it hard to pay for everyday items.
Find out if you can reduce your cost of living and discover any extra help that may be available.
Cost of living support