Hold action while you move your DMP| Sample letter

Use this letter to contact all your creditors to let them know that you are changing to a free debt management plan and there may be a delay in making payments. You can find more information about how to use this letter in our guide Debt management plans (DMPs) – changing your provider.

You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.

Fill in your contact details, account number and any extra information you want to include in the grey shaded areas.
Today’s date will be added automatically.
Sign each letter and enclose a copy of your budget if needed.

Letter in joint names

You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.

Change to joint version

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29th June 2024 [today’s date]*

Dear Sir/Madam

Account No:

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I am writing to inform you that I have changed my debt management plan provider. The new company will be providing the service free of charge. This will enable all of my available income to be distributed to my creditors.

Please be aware that there may be a delay in payments during the transitional period whilst I change my provider and I anticipate this delay may range from two to six weeks. I would advise you that I am sending my first payment to the new provider on

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and payments will be distributed to my creditors shortly afterwards.

I request that you do not add any charges or additional interest for the late/missed payments to my account. I also request that you do not take any enforcement action. I feel I am making the correct choice and ask for you to treat this request sympathetically.

My new debt management plan provider will be contacting you shortly to confirm payment arrangements.

Yours faithfully

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Change country

Hold action while you move your DMP (sole name)

Letter in joint names