National Debtline | England and Wales | Sample letters - Complain to a bailiff company

This sample letter covers England and Wales

To view all sample Letters that cover Scotland, please click here.

Use this letter when you are unhappy about the way a bailiff has behaved and you want to complain to them about their actions. Send a copy of the letter to the individual bailiff as well as the bailiff’s company. Contact us for advice before using this letter.

You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.

Fill in your contact details, account number and any extra information you want to include in the grey shaded areas.
Today’s date will be added automatically.
Sign each letter and enclose a copy of your budget if needed.

Letter in joint names

You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.

Change to joint version

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29th June 2024 [today’s date]*

Dear Sir/Madam

Account No:

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I would like to make a complaint against your company. The details are set out below.

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If you fail to resolve my complaint to my satisfaction, I will have no alternative but to take my complaint to

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and the

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I look forward to hearing from you.

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Complain to a bailiff company (sole name)

Letter in joint names