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Sample Letter

Information about instalments still to pay under a credit agreement (sole name)

​Use this letter if you want a statement of your account showing what you still have to pay on your credit agreement. You cannot make this request for information about open-ended credit agreements, such as a credit or store card. You can find information about how to use this letter in our fact sheet Credit agreements - getting information.

You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.

  • Fill in your contact details, account number and any extra information you want to include in the grey shaded areas.
  • Today’s date will be added automatically.
  • Sign each letter and enclose a copy of your budget if needed.

Letter in joint names

You can choose to send a letter in your own name or in joint names. You may have a debt in joint names, or want to write to your creditors together because you have worked out a joint budget.

Change to joint version
You need to include the organisation name.
Name of the organisation you are writing toInclude the name of the person or creditor you are writing to.
You need to include their address.
Their address line 1Make sure you include the full address for the person or organisation. Don't forget the post code.
Their address line 2
Their address line 3
You need to include their postcode.
Their postcodeDon't forget their postcode.
You need to include your address.
Your address line 1Make sure you include your full address.
Your address line 2
Your address line 3
You need to include your postcode.
Your postcodeDon't forget your postcode.

4th December 2020

Dear Sir/Madam
Account No:
This field is required.
Your account or reference numberYou will find your account or reference number on any paperwork from your creditor.
I would be grateful if you would send me a statement of the above account.
I understand that under the Consumer Credit Act 1974 (section 77b), I am entitled to receive a statement of account, showing details of the instalment payments that I still have to pay and any arrears. I understand there is no charge for sending me this information.
I understand a statement of account should be supplied as soon as is reasonably possible.
I look forward to hearing from you.
Yours faithfully
You need to include your name(s).
Include your full name