Email updates and surveys
From time to time we will send emails to our clients about our online advice tool. These emails will contain information about any changes we have made to the tool or to advise of any issues with the tool you need to be aware of. By ticking this box you will agree to these being sent to you at the email address you have provided.
By ticking this box you are agreeing for us to send you surveys about our service to the email address you have given us. These surveys help us get information about our online advice tool so we can continue to improve and adapt our service for you and others.
National Debtline may send the following surveys.
- A survey six weeks on from when you first started using our online advice tool.
- A survey one year on from when you first started using our online advice tool.
You can opt out from having emails, surveys or both sent to you by emailing our online account support team at firstname.lastname@example.org.